EMPLOYMENT OPPORTUNITIES

Last Updated: September 27, 2024

 

 

 

Community Care is seeking individuals who are excited to join a friendly, team-oriented, dynamic organization. Community Care is a non-profit provider of care management and referral services in Lake, Mendocino, and Sonoma counties. We offer part and full-time positions, competitive salaries, and excellent benefits. For more information please call (707) 468-9347 or email HR@CCMC1.org. 

 

To Apply: You can submit an Application for Employment electronically by downloading our Microsoft Word or Adobe PDF application and emailing it, with your resume, to HR@CCMC1.org.  You can also drop off or mail your application and resume at Community Care, 301 South State Street, Ukiah, CA 95482.

 

Community Care Management Corporation is an equal opportunity employer. CCMC will not discriminate and will take measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, ethnicity, gender, gender identity, religious preferences, disabilities, sexual identity/orientation, age, creed, color, or national origin.

 

All Community Care employees are required to pass State and Federal Department of Justice background checks before the start of employment.

 

 

 

 

JOB DESCRIPTIONS FOR CURRENT OPENINGS

 

 

Social Work Case Manager (SWCM)

Supervisor:

Program Director

FLSA Class:

Non-Exempt

Hours:

40 Hours per week; 100% FTE

Program/Dept.:

CCHAP

Wage Range:

$25.52-$27.89/hr Starting, DOE

Site:

Ukiah Corporate; Clearlake; Santa Rosa

POSITION DESCRIPTION

The Case Manager reports to the Program Director and will work closely with the case management team. This includes coordinating closely with the Nurse Case Manager, Social Work Case Manager, and Case Aide. The Social Work Case Manager will confer with the Program Director about complicated client cases. The Social Work Case Manager will submit data on a timely basis to the CCHAP Case Management Secretary for reporting purposes. The Case Manager is responsible for case management and benefits advocacy to people with living with HIV/AIDS in Mendocino County.

EDUCATION & EXPERIENCE

Possession of a Master’s Degree from an accredited school of social work, psychology, counseling, or sociology, and two years of casework experience are the standard qualifications. Individuals with HIV experience preferred.

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·         Must relate well to clients in a caring but non-judgmental manner.

·         A good understanding of the psychosocial/medical needs of these clients is required in order to formulate an integrated, comprehensive care plan.

·         Effective verbal and written communications

·         Strongly defined sense of professional boundaries.

·         Effective analytical and problem-solving skills and ability to exercise sound judgment in decision making.

·         Ability to work collaboratively and harmoniously with the CCHAP team.

·         Ability to network and develop relationships with community agencies, service providers and the medical community.

·         Excellent time management and prioritization skills.

·         Ability to interview, assess clients’ needs and to provide supportive counseling to clients and their support systems.

·         Ability to take direction and work with minimal supervision.

·         Ability to read and interpret documents and procedure manuals.

·         Must be able to write routine reports and correspondence.

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

·         Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

·         Demonstrates attention to detail.

·         Ability to cultivate and maintain cohesive working relationships with coworkers.

·         Works well in group problem solving situations

·         Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

·         Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

·         Must be able to operate a computer, related equipment and software.

·         Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

ROLES & RESPONSIBILITIES

·         Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.

·         Develop a monthly care plan with the Nurse Case Manager.

·         Identify and develop support systems for the client.

·         Maintain confidential client records and reports on a timely basis, i.e., progress notes on each significant client visit or contact.

·         Visit each client on a regular basis, including gathering information for reporting to the State Office of AIDS.

·         Conduct interagency and/or family conferences as necessary to serve the best interest of the client.

·         Assist client to obtain entitlements including insurance, Medi-Cal, Medicare, IHSS, and other benefits.

·         Provide client advocacy and find resources for clients as needed.

·         Assist client to obtain appropriate health care, i.e., arranging for transportation to medical appointments, physician referral, dental referral, and other services.

·         Provide psychosocial intervention/counseling.

·         Provide death and dying counseling for clients and bereavement counseling for the client’s family and support system.

·         Network with community agencies, service providers, etc.

·         Travel required between worksites and to clients homes. 

·         Other duties as assigned by the Program Director.

·         Regular attendance is required.

·         The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

·         From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required.

WORK ENVIRONMENT

The workspace for the Social Work Case Manager is located in a semiprivate office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel perform essential functions of the job is to be expected. The Social Work Case Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

ADDITIONAL REQUIREMENTS

·         All employees must pass a State and Federal Live Scan background check before the start of employment.

·         All employees of Community Care must carry the California State minimum for bodily injury liability insurance on vehicles used for work.

·         Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·         Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

 

 

 

Social Work Care Manager (SWCM)

Supervisor:

Program Director

FLSA Class:

Non-Exempt

Hours:

40 Hours per week; 100% FTE

Program/Dept.:

MSSP

Wage Range:

$25.52-$27.89/hr Starting, DOE

Site:

Ukiah Corporate; Clearlake

POSITION DESCRIPTION

Multipurpose Senior Services Program (MSSP) provides services to eligible participants which enable them to remain in their homes and communities rather than face nursing home placement. While fostering independent living, the Social Work Care Manager works with older adults who are frail and low income to provide assistance and advocacy with in home support, transportation, meals, home safety and referrals to various other services.

EDUCATION & EXPERIENCE

Possession of a Bachelor’s (Required) or Master's degree in social work, nursing, psychology, counseling, rehabilitation, gerontology, sociology, or related field, plus two years of experience working with older adults.

Bilingual (Spanish) is a plus

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·         Ability to relate to the frail, older adult in a caring and non-judgmental manner

·         Ability to understand the psychosocial/medical needs of the older adult in order to formulate an integrated, creative, and cost-effective Care Plan

·         Knowledge of medically oriented social work

·         Ability to understand the attitudes, fears, and the needs of older adults who may be frail, ill, lonely or unhappy

·         Ability to demonstrate empathy and compassion while following the requirements and dictates of the program

·         Ability to interpret eligibility requirements of community/state social service programs to clients and families

·         Ability to network, develop and maintain positive working relationships with community agencies, service providers, and the health care team.

·         Ability to develop creative cost-effective care plans and conduct follow-up monitoring of the plan.

·         Ability to assess homes for safety and handicap modifications

·         Should be able to transport supplies and equipment to client homes

·         Ability to interview and assess client's needs

·         Ability to maintain the boundaries of a professional relationship with clients

·         Ability to communicate effectively in oral and written form

·         Ability to exercise sound judgment in problem solving

·         Ability to organize time and set priorities

·         Must be able to work in stressful situations.

·         Ability to read and interpret documents and procedure manuals

·         Ability to operate a computer, related equipment, and software

·         Must be able to write routine reports and correspondence

·         Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to use a calculator a must.

·         Must be able to demonstrate attention to detail

·         Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work

·         Be able to respond to occasional job demands which extend beyond the usual work day

·         Ability to cultivate and maintain cohesive working relationships with coworkers

·         Speak clearly and persuasively in positive or negative situations; listen for clarification; respond well and appropriately to questions

ROLES & RESPONSIBILITIES

The Social Worker Care Manager must evaluate the potential participant as a whole person and identify the functional limitations that impede independent living. This position is responsible for the following activities:

·         Conduct in-depth assessments and reassessments covering psychosocial, rehabilitation, and environmental concerns

·         Refer clients to special consultants to provide detailed evaluations and recommendations to improve the client’s functional level

·         Consult with Nurse Care Manager regarding Care Plans, needs, etc.,

·         Collaborate in the development of the Care Plan

·         Conduct follow up and monitoring of client’s needs

·         Case manage including recording, documenting and reporting as needed

·         The duties of this position include, but are not limited to the above responsibilities. This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate.

·         From time to time, employees are asked to perform duties and handle responsibilities that are not in their job description. If, over ensuing months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and clients.

WORK ENVIRONMENT

The workspace for the Social Worker Care Manager is located in a semi private/private office area. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent local travel to perform essential functions of the job is to be expected. The SWMC is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

ADDITIONAL REQUIREMENTS

·              All employees must pass State and Federal Live Scan background check before the start of employment.

·              All employees of Community Care must carry the California State minimum for bodily injury liability insurance on vehicles used for work.

·              Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·              Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time. 

 

 

 

Care Management Aide

Supervisor:

Supervising Care Manager

FLSA Class:

Non-Exempt

Hours:

40 hours per week

Program/Dept.:

MSSP

Wage Range:

18.54 – 20.26/hr  Starting, DOE

Site:

Ukiah Corporate

POSITION DESCRIPTION

The Care Management Aide will provide office and case management support to the Care Management Team, and liaise with CCMC Administrative Staff.  Position is responsible for providing effective, efficient, and courteous interaction between program participants, Care Management Team, program vendors and others. They will perform quality control and ensure the highest level of accuracy and efficiency in all details relating to participants, their files, and program requirements. Provides office and telephone reception. Performs other related duties as required.

EDUCATION & EXPERIENCE

Two years minimum clerical/administrative/reception duties.  Experience working with the public in private business, or directly with clients in a health/social services program.  Past experience in work requiring attention to detail, such as quality control or processing statistical data, is essential. High school graduate with courses in business/administrative skills.  College courses in health/social sciences preferred.  Knowledge of medical terminology highly desirable.

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·              Ability to apply common sense understanding to carry out instructions given in written, oral or diagram form.

·              Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work. Able to prioritize tasks based on time-sensitivity in order to meet deadlines.

·              Ability to cultivate and maintain cohesive working relationships with coworkers and supervisors.

·              Works well in group problem solving situations. Willing to step out of traditional daily tasks in order to help the group succeed.

·              Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

·              Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

·              Type minimum 35 words per minute with high accuracy.

·              Excellent computer skills.  Basic understanding and familiarity with Microsoft Word and Excel.  Experience with relational databases and data entry desired.

·              Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

·              Ability to organize record keeping systems.

·              Ability to work without immediate supervision

·              Ability to maintain strict confidentiality.

ROLES & RESPONSIBILITIES

·              Knowledge of office practices and procedures, including office reception.

·              Answer the phone, relay messages, and occasionally schedule appointments or (if requested) call to cancel appointments for Care Managers.

·              Perform monthly contacts, home visits, and deliver items to clients’ homes as needed/assigned.

·              Document all participant contact (including monthly contact calls, call attempts, voicemails left, etc.) and any paperwork sent to participants, or returned from participants, in progress notes within 24 hours.

·              Document all Critical Incident Reports (CIRs) in progress notes and submit CIR form to Supervisor within 24 hours of participant reporting event/incident.

·              Make purchases for participants under supervision and approval of Care Manager. Complete all work orders and expenditure reports within 24 hours of purchase and give to Supervising Care Manager for signature.

·              Assess participant charts and Care Managers’ paperwork for accuracy and content as well as implementing program policies and procedures to ensure on-going compliance of requirements established by the CDA.

·              Update participant information, including contact information, demographics, documentation, and assessments into databases.

·              Prepare, process, and report on potential participant’s Inquiry/Referral forms. Gather information as assigned for a Pre-Screen. Report anyone that passes the Pre-Screen and are to be added to the waiting list to the Supervising Care Manager within 24 hours.

·              Establish and monitor participant eligibility for MSSP services. Run Medi-Cal eligibility as requested.

·              Advise participant’s physician of acceptance into MSSP.  Request participant medical records from hospitals as requested by Care Manager or Nurse. Request ONS prescriptions from participant’s PCP as requested by Care Manager.

·              Prepare Screen packets, initial assessment packets, and welcome packets as needed and in a timely manner. Monitor MSSP Enrollment Checklist and notify Supervisor if anything is missing.

·              Prepare reassessment packets for Care Managers for the current month’s scheduled reassessments by the 1st of each month.

·              Quality control participant assessments and reassessments. Ensure they are complete and processed correctly according to the MSSP manual and office procedures.

·              Act as participant/vendor point of contact for transportation and other miscellaneous client needs.

·              Assist Supervisor/Program Director with Utilization Reviews, data management, and contract reports.

·              Send Termination Letters, Notice of Action and “Right to Appeal” procedures to terminated and ineligible participants, as appropriate. Document in progress note of date sent.

·              Send welcome packet, application, AUDPHIs, and Care Plans to participants. Document in Progress Notes when sent and when received. Notify Care Manager of any outstanding unsigned documents that have not returned in a timely manner.

·              Send waitlist letters to potential participants as requested by Supervisor.

·              Send greeting, sympathy, birthday cards, etc. to clients as appropriate.

·              Update key dates for participants no later than 2 business days before the end of each month.

·              Complete end of month reports including active participant list, monthly gains and losses report, and key dates. Submit by the 1st of the following month to Fiscal, Care Managers, and Supervising Care Manager.

·              Submit all required paperwork to terminate/enroll a participant to Fiscal in a timely manner.

·              Print and file progress notes by the 15th of each month for the month prior.

·              Review and edit co-worker’s progress notes as assigned and within timeframe. Complete all appropriate suggested edits to own notes before 10th of each month for the month prior.

·              File paperwork in client charts on a weekly basis.

·              Monitor and request any needed office supplies from Supervisor to order on or around the 15th of each month. 

·              The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

·              From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands.

WORK ENVIRONMENT

The workspace for the Care Management Aide’s workspace is located in a heavy traffic area. Frequent interruptions from both fellow staff members and clients by phone or in person is expected. The sound level is generally low to moderate. Frequent local travel to run office errands, and deliver items to client’s homes is to be expected. The Care Management Aide is required to take occasional trips outside the County to attend training, department meetings, and agency events.

ADDITIONAL REQUIREMENTS

·              All employees must pass State and Federal Live Scan background check before the start of employment.

·              All employees of Community Care must carry the minimum automobile liability insurance required by California state law on vehicles used for work.

·              Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·              Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

 

 

 

DIRECT SUPPORT WORKER

Supervisor:

Program Director

FLSA Class:

Non-Exempt

Hours:

40 hours per week; 100% FTE

Program/Dept.:

SLS

Wage Range:

$17.49–19.11  Starting, DOE

Site:

Ukiah Corporate

POSITION DESCRIPTION

The purpose of the Supported Living Service is to provide the supports necessary to enable persons with developmental disabilities to live in independent homes, and to participate to the maximum extent possible in the community.  The staff oversees the system of support services and care necessary to help SLS clients establish and maintain an independent, productive and satisfying a lifestyle as possible.

EDUCATION & EXPERIENCE

Experience in dealing with persons with developmental and physical disabilities in work and/or in family situations.  The ability to communicate effectively and respectfully with persons with developmental disabilities. High school diploma or equivalent required.  Possession of training and/or experience in health and safety precautions, housecleaning, shopping, meal planning and preparation, personal care, cleaning, bathing, and grooming.

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·         Ability to read and interpret documents and procedure manuals.

·         Must be able to write routine reports and correspondence.

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

·         Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

·         Demonstrates attention to detail.

·         Ability to cultivate and maintain cohesive working relationships with coworkers.

·         Works well in group problem solving situations.

·         Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

·         Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

·         Must be able to operate a computer, related equipment and software.

·         Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

ROLES & RESPONSIBILITIES

Job duties will vary with individual needs, and may include the following:

·         Personal care and assisting with activities of daily living.

·         Housecleaning and laundry.

·         Shopping, meal planning and preparation with the client.

·         Accompaniment to medical appointments.

·         Planning and assistance with recreation, in the home and in the community.

·         Supervision, in the home and in the community.

·         Creating documentation of support and services delivered to clients.

·         Maintain adherence to regular work schedule.

·         Report regularly to supervisor regarding client issues.

The Direct Support Worker are required to use their private vehicle to transport clients for the purposes described above. Mileage reimbursement will be afforded under these conditions at the prevailing CCMC rate.

·         The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

·         From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is revised.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-60 pounds. This position requires frequent lifting, carrying, and moving. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required. 

WORK ENVIRONMENT

The workspace for the Direct Support Worker is located in a shared office space. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel to perform essential functions of the job is to be expected. The Direct Support Worker is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

ADDITIONAL REQUIREMENTS

·         All employees must pass a State and Federal Live Scan background check before the start of employment.

·         All employees of Community Care must carry minimum State insurance coverage on vehicles used for work.

·         Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·         Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

 

 

Nurse Case Manager

Supervisor:

Program Director

FLSA Class:

Non-exempt

Hours:

M-F, 8:30 a.m. – 5:00 p.m.; 40 hrs/wk

Program/Dept.:

CCHAP

Wage Range:

$36.20-39.56/hr   Starting, DOE

Site:

Clearlake

POSITION DESCRIPTION

The Case Manager reports to the Program Director and will work closely with the case management team. This includes coordinating closely with the Social Work Case Manager and Case Aide. The Nurse Case Manager will confer with the Program Director about complicated client cases. The Nurse Case Manager will submit data on a timely basis to the CCHAP Case Aide for reporting purposes. The Case Manager is responsible for case management and benefits advocacy to people with living with HIV/AIDS in Mendocino County.

EDUCATION & EXPERIENCE

R.N. with current California RN License; minimum three years clinical experience with emphasis on HIV/AIDS patient care, minimum two years community-based nursing preferred.

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·         The Nurse Care Manager must be able to relate well to the person with HIV/AIDS in a caring but non-judgmental manner.

·         Must have a good understanding of the psychosocial/medical needs of the client and basic care management principles in order to formulate an integrated approach to treatment that takes into consideration the complicated health problems of the client.

·         An in-depth understanding of the disease process and treatment as well as of infectious disease control is essential.

·         The Nurse Care Manager must be able to interview, assess the client’s needs, and to provide supportive counseling to the client/client’s support systems.

·         Effective analytical and problem-solving skills and ability to exercise sound judgment in making decisions are required.

·         Good relationships with community agencies, service providers, and the medical community must be maintained.

·         The Nurse Care Manager must be able to speak effectively in public and to communicate well in writing, and have good interpersonal skills.

·         Teaching and health education skills are essential.

·         Excellent time management and prioritization skills, and the ability to take direction and work with minimum supervision are required.

·         Ability to read and interpret documents and procedure manuals.

·         Must be able to write routine reports and correspondence.

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

·         Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

·         Demonstrates attention to detail.

·         Ability to cultivate and maintain cohesive working relationships with coworkers.

·         Works well in group problem solving situations

·         Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

·         Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

·         Must be able to operate a computer, related equipment and software.

·         Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

ROLES & RESPONSIBILITIES

·         Maintains contact with the service network for appropriate referrals. Educates and updates the community about CCHAP as related to client work.

·         Initially evaluates all clients for eligibility for Waiver program and other benefits; requests confirmation of HIV/AIDS diagnosis from physician. Obtains client signature on the necessary forms according to the current enrollment process.

·         Evaluates each client from a medical point of view. Interprets the history, physical, lab results, medication regimen, and other medical information to the case management staff and the client’s care providers (paid and/or volunteer).

·         Works with the Social Work Case Manager to develop and oversee each client’s service plan

·         Provides no direct nursing or primary care but coordinates appropriate community services. When appropriate, assesses the client’s vital signs and physical status for monitoring and referral. Provides liaison between the client’s physicians and CCHAP in order to ensure a coordinated approach to care. Facilitates clients being seen by an HIV Specialist and other medical provider’s offices. Provides initial the service plan to the physician. Ensures continuity of care when the client is receiving care from more than one source.

·         Assures re-assessments for Waiver clients to assess needs and to collect information for State reports, such as client demographics and units of service, etc. Writes progress notes on each significant client contact.

·         Monitors Waiver client costs, including ordering and documenting purchased client   services through ongoing contact with clients and providers. Adheres to the provider manual and the defined expenditure report process.

·         Is familiar with the medical, nursing and psycho-social resources of the community.

·         Evaluates the delivery and quality of services provided by subcontractors and reports to the Project Director per the quality assurance plan.

·         Attends relevant community meetings as a representative of CCHAP per the Project Director’s request.

·         Will maintain and continue to enhance the knowledge base and updated approaches regarding HIV/AIDS treatment. This includes keeping abreast of relevant alternative treatment approaches.

·         Maintains documentation in charts and ARIES as required by CCMC and Office of AIDS policies and procedures.

·         Duties as assigned by the Program Director and/or Executive Director.

·         The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

·         From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required.

WORK ENVIRONMENT

The workspace for the Nurse Case Manager is located in a semiprivate office. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel to perform essential functions of the job is to be expected. The Nurse Case Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

ADDITIONAL REQUIREMENTS

·         All employees must pass a State and Federal Live Scan background check before the start of employment.

·         TB testing is required within the first 7 days of employment, then annually thereafter.

·         All employees of Community Care must carry a minimum of $100,000/$300,000 bodily injury liability insurance on vehicles used for work.

·         Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·         Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

 

 

 

NURSE CARE MANAGER (NCM)

Supervisor:

Program Director

FLSA Class:

Non-exempt

Hours:

Mon-Fri; 8:00 am-5:00 pm

Program/Dept.:   

MSSP

Wage Range:

$36.20-39.56/hr   Starting, DOE

Site:

Ukiah & Clearlake

POSITION DESCRIPTION

MSSP uses a team approach to care management. The Nurse Care Manager is responsible for the health evaluation of the client and development and delivery of health-related services to promote independent living. The Nurse Care Manager (NCM) will work closely with a Social Work Care Manager to assess needs, and to plan, coordinate and monitor care.  The NCM must also maintain open communication and cooperative working relationships with other case management team members.  The NCM is a liaison between MSSP and the medical community.

EDUCATION & EXPERIENCE

RN certificate and current California License.  A minimum three (3) years of general nursing experience with experience in public health nursing or related field.  Experience in assessment and/or the care of the elderly is also required.

            REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

·         Ability to relate to the frail elderly in a caring and non-judgmental manner and to relate to professionals and caregivers.

·         Sensitivity and awareness of client’s rights, wishes and needs.

·         An in-depth understanding of the effects of drugs on elderly, as well as a basic grasp of Gerontological assessment skills.

·         Ability to interview and perform comprehensive assessments of client health conditions, health habits, cognition, environment and needs.

·         Ability to understand the psychological/medical needs of the elderly in order to formulate a creative and cost-effective Care Plan.

·         Ability to relate to, and communicate effectively with, physicians, discharge planner, home health providers and representatives of the helping bureaucracies.

·         Ability to evaluate and interpret client’s health needs to staff, physicians and other service providers.

·         Ability to network, develop and maintain positive working relationships with community agencies, service providers, and the health care team. 

·         Ability to exercise sound judgment in problem solving.

·         Ability to organize time and set priorities.

·         Ability to communicate difficult ideas clearly in oral and written form.

·         Ability to work in a cooperative and harmonious manner as a member of the multidisciplinary team.

·         Ability to assess homes for safety and handicap modifications.

·         Be able to transport supplies and equipment to client homes.

·         Be able to work in stressful situations.

·         Be able to respond to occasional job demands which extend beyond the usual work day. 

·         Be able to work with individuals with communicable diseases.

·         Maintain the boundaries of a professional relationships with clients.

·         Ability to read and interpret documents and procedure manuals.

·         Must be able to write routine reports and correspondence.

·         Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

·         Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to use a calculator a must.

·         Demonstrates attention to detail.

·         Ability to cultivate and maintain cohesive working relationships with coworkers.

·         Works well in group problem solving situations

·         Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

·         Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

·         Must be able to operate a computer, related equipment and software.

·         Ability to manage time and tasks in order to meet strict deadlines while maintaining quality of work.

ROLES & RESPONSIBILITIES

The NCM must evaluate the potential client as a total person and identify the functional and health limitations that impede independent living.  The NCM is responsible for the follow activities:

·         Conduct in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns. 

·         Certify level of care determinations.

·         Perform physical assessments as necessary and interpret clinical findings.

·         Work with physicians and other health professionals.

·         Consult with SWCM

·         Collaborate in the development of the care plan.

·         Implement the services detailed in the care plan.

·         Conduct follow-up and monitoring of client’s needs and care plan. 

·         Identify and develop support systems for the client.

·         Case recording and reporting.

·         The duties of this position include, but are not limited to the above responsibilities.  This job description is not permanent and serves as a guideline that can normally be expected to change when appropriate. 

From time to time, employees are asked to perform duties and handle responsibilities that are not in their job descriptions.  If, over the months, the new duties and responsibilities remain a significant part of the assignment, the job description is changed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform these functions provided those accommodations pose no danger or threat to the employee, staff, clients, vendors, etc., or create undue hardship for the agency or its staff.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit for long periods of time, reach with hands and arms, talk and hear. Ability to operate a motor vehicle in order to visit other sites, and run errands required.

WORK ENVIRONMENT

The workspace for the Nurse Case Manager is located in a heavy traffic area. Frequent interruptions from fellow staff members and clients is expected. The sound level is generally low to moderate. Frequent travel to perform essential functions of the job is to be expected. The Nurse Case Manager is required to take occasional trips to other sites and outside the County to attend training, department meetings, and attend agency events.

ADDITIONAL REQUIREMENTS

·         All employees must pass a State and Federal Live Scan background check before the start of employment.

·         All employees of Community Care must carry a minimum California state liability insurance on vehicles used for work.

·         Community Care is an equal opportunity employer and makes employment decisions based on merit. Agency policy prohibits unlawful discrimination based on race, color, creed, marital status, sexual orientation, gender identity, age, national origin or ancestry, physical or mental disability, medical condition, gender, pregnancy or any other consideration made unlawful by Federal, State or local laws.

·         Community Care is an at will employer. Employment with Community Care is for an indefinite period of time and is subject to termination by the employee or Community Care, with or without cause, with or without notice, and at any time.

 

 

 

 

COMMUNITY CARE BOARD MEMBER

 

LOCATION                      Ukiah, CA

HOURS:                            2.5 hours per month

COMPENSATION:         Volunteer Position

 

The Community Care Management Corporation (CCMC) Board of Directors is soliciting applications for new volunteer board members.

 

CCMC was established as a 501(c) (3) on October 29, 1984 in Mendocino County. The primary purpose of this organization is to provide social and health care support services to the vulnerable community members in our region so that they may live independently, safely, and with dignity in their own homes. We predominantly serve the elderly, intellectually disabled adults, and people living with HIV/AIDS, who reside in Lake, Mendocino, and Sonoma Counties. We are seeking experienced and energetic individuals with professional knowledge in the areas of: non-profit management, healthcare, social work, behavioral health, finances, law, policy making, and/or fundraising. Board members must live within our three service counties.

 

CCMC’s Board of Directors is currently composed of 7 members who are professionals of various disciplines, and who represent Lake, Mendocino and Sonoma Counties. The Board of Directors meets monthly on the 2nd Thursday of the month from 12:00 noon to 2:30 p.m. at Community Care’s main office, located at 301 S. State St. in Ukiah.

 

Please click here to download an application. Please submit an application to hr@ccmc1.org.